Communication Traps: Defensiveness, Distortion, and Delay
Surface the patterns leaders fall into, and disrupt them.
Recognize the three most common communication traps in your own behaviour and your team's, and build practices to interrupt them.
About this workshop
Defensiveness, distortion, and delay are the three patterns that quietly destroy team communication. They're usually invisible to the people running them, and obvious to everyone else.
This workshop names the patterns clearly, identifies the triggers, and gives leaders specific interventions to disrupt them in their own behaviour and on their teams.
What's covered
- The three communication traps and how to spot them
- Your personal triggers and default patterns
- Disrupting traps in real time
- Norms that protect against the patterns at the team level
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