Managing People 101: Clarity, Care & Accountability
Fundamentals of people leadership done well.
Set clear expectations, build trust, give feedback that leads to change, hold accountability, and support performance without burning anyone out, including yourself.
About this workshop
Most new managers get promoted into the role without ever being taught it. This workshop is the foundational training every new (and many experienced) manager needs: the small set of practices that separate managers who develop their teams from managers who just supervise them.
Participants leave with a working playbook for the recurring people-leadership moments, 1:1s, expectations, feedback, performance conversations, and the difficult ones.
What's covered
- Setting and maintaining clear expectations
- 1:1s that develop people, not just status updates
- Feedback that produces actual behaviour change
- Holding accountability with care
- Avoiding the burnout traps of over-functioning managers
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